Company Deets:

MOXI Marketing

United Kingdom

Email: contact@heyitsmoxi.com

By accessing, enquiring or hiring Moxi Marketing (the service), you (the client) are agreeing to abide by the policy stated below. If you don’t agree, please do not use our service.

What We Collect & Why

When you hang out on our site or work with us, we may collect data such as​:

• Your first and (potentially) last name

• Email (via newsletter sign-ups and direct enquiries) 

• Phone number (only via contact forms)

• Other details you may share ​when booking or enquiring.

To remain within the UK GDPR, we process your data because you’ve actually given us your consent (we'll never contact you unless you've told us to!), and it's needed to deliver a service or respond to you, thanks to contractual necessity. 

​That’s it. If we don’t need it, we don’t collect it.  We use your info to deliver services, contact you about your booking and send emails that you actually asked for.

How We Use Your Data

The info that we collect (as mentioned above) will only ever be used to:

• Respond to your enquiry emails and contact forms

• Maintain contact between (the service) and you (the client)

• Send marketing such as newsletters

• Collect feedback, testimonials and/or reviews

Where Your Data Lives

Your data is stored securely using trusted platforms such as Mailchimp and Typeform. We take reasonable technical and organisational measures to keep your data safe and protected from unauthorised access, loss, or misuse.

And just to be crystal clear: we never sell, transfer or share your data with anyone outside of the MOXI team. Not now, not ever.​

Third Party Tools

We use a few trusted third-party platforms to keep things running smoothly.​

• Squarespace (website + forms)

• Mailchimp and Typeform

• Instagram, TikTok & other social platforms (social content + analytics) 

These platforms act as data processors and comply with UK GDPR requirements.

Your Rights

Under UK GDPR, you have the right to:​

• Access the personal data we hold about you

• Ask for your data to be updated or deleted

• Withdraw consent whenever you want

• Opt out of marketing emails instantly (no guilt, no drama)

​Just drop us an email via contact@heyitsmoxi.com, and we’ll sort it. 

How Long Do We Keep Your Data?

We’ll keep your data for the duration of your contract or desired timeframe, to carry out services and/or communications, then for 90 days thereafter to ensure we can contact you for any relevant post-contract comms.

If you are a Creator or long-term client, we will keep your data for the duration of your contract, and then for 90 days thereafter. 

If you are a casual subscriber, you are welcome to unsubscribe from any communications at any given time without notice. We will remove your details from our system ASAP, so you don’t have to worry about those annoying ‘post-unsubscribe’ emails that clog up your inbox. 

Cookies & Tracking

To make sure that our (cool AF) MOXI website runs smoothly, we do use cookies. If you want more info on this, please take a deeper look at our Cookies Policy here.

Security

Although we do our absolute best to protect your data and deets, no online transmission is completely secure. This means that when you are signing up to receive services or communications from us, this will be at your own risk, as we can’t guarantee absolute security. 

The Short Version: We collect only what we need, use it responsibly, and keep it safe. Your trust means everything to us — and we treat your data with the same care we’d expect for our own.